What SafeFamily Does NOT Do

Honest Limitations of DNS-Based Filtering

SafeFamily uses DNS filtering to block harmful content at the network level. It is a valuable tool, but it has clear limits. This document sets out what SafeFamily does not do, so parents can make informed decisions.

Technical Limitations

Does not monitor encrypted app content. What happens inside Instagram, WhatsApp, Snapchat, TikTok, and similar apps is encrypted end-to-end. SafeFamily cannot see, filter, or report on messages, DMs, or in-app content. It can block access to the app’s domain, but not what happens inside the app.

Does not work if the child uses a VPN. If a child routes traffic through a VPN, DNS requests may bypass SafeFamily. SafeFamily includes VPN detection to alert parents, but it cannot force traffic through the filter when a VPN is active.

Does not guarantee 100% blocking accuracy. False positives (blocking safe content) and false negatives (missing harmful content) exist. Blocklists are updated regularly but cannot be perfect.

Does not address offline or removable media. Content on USB drives, SD cards, or downloaded files is outside SafeFamily’s scope.

Behavioural and Social Limitations

Does not prevent cyberbullying. Peer-to-peer communication-whether in apps, games, or social platforms-is not filtered by DNS. Cyberbullying requires supervision, conversation, and platform-level tools.

Does not replace parental supervision. SafeFamily is a safety net, not a substitute for talking to children, setting boundaries, and being present.

Does not stop a determined teenager from finding bypass methods. Tech-savvy teens may use VPNs, alternative DNS, or other workarounds. Filters reduce casual exposure; they do not eliminate all risk.

Does not substitute for digital literacy education. Children need to learn how to stay safe online, recognise risks, and make good choices. Filtering supports that; it does not replace it.

Framing

SafeFamily is a safety net, not a cage. It catches the worst content and gives parents breathing room, but it works best alongside conversation, education, and supervision.

Use SafeFamily as one part of a broader approach: open dialogue, age-appropriate rules, and ongoing support. No filter can fully protect a child without engaged parenting.